
FAQ
Drop-off and pickup is at Genesis Studios located 1006 Hafley Ct., Cayce, SC 29033. Staff will be curbside ready to assist you. Drop-off begins at 8:30 a.m. and ends at 9:00 a.m. and pickup is at 5:30pm. Caregivers of teen students can elect to sign a driving authorization form so that they can check themselves in and out. Please have your ID ready for every pickup so that staff can verify your identity.
Our workshops are taught by industry professionals who are visiting the program for a limited time frame. In order to take full advantage of what the program offers, it is extremely important that students do not miss class. At this time there is no penalty for missing class. However, there are no make-up classes available, and missing a class could cause your child to miss out on a valuable experience.
Please reach out to us at info@HERproductionacademy.com to be put on the wait list.
H.E.R. Production Academy has worked diligently to meet changing protocols and to protect the health and safety of our staff and your young artists. If your child is registered for our workshop and the academy is forced to cancel, staff will reach out to you. We will make every effort to alert you to any changes at least one week before the workshop is scheduled to begin. You'll have three choices for your registration fee:
Receive a full refund
Choose to apply the registration fee toward future workshops
Support the program by letting your registration fee become your donation to H.E.R. Production Academy
H.E.R. Production Academy reserves the right to cancel any workshop that does not meet the minimum enrollment (12 participants) or for other unforeseen circumstances. We will do our best to notify families at least one week prior to the start of the program workshop. Any payments made toward a workshop that H.E.R. Production Academy cancels will be eligible for a refund or can be applied to a future workshop.
If a child or H.E.R. staff member has a temperature of 100°F or higher, cough, shortness of breath or difficulty breathing, chills, muscle pain, sore throat, or loss of taste or smell, that person will be separated from the group immediately, and required to leave the premises as soon as possible. If a caregiver is contacted and asked to pick up their child, that caregiver should come to the workshop where H.E.R. staff will bring their child to be signed out.
Family of the student will be notified immediately. Unvaccinated students or staffers who have stayed home sick will not be permitted to attend or return until they have had a negative COVID-19 test, have been fever and fever medication free for 72 hours, other symptoms have improved, and at least 5 days have passed since symptoms first appeared. Fully vaccinated and boosted campers can return after 5 days after the onset of symptoms.